Guide centre · 31 guides

Donations, forms and bookings

Everything MiaChiesa can do for your community, in short guides with real screenshots. No technical jargon.

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Tutorial · Donations, forms and bookings

Close a space or add special openings on some dates

Block a space for a period, change the hours of a single day or add an extra opening, without touching the weekly hours.

3 min

Tutorial · Donations, forms and bookings

Connect Stripe to receive payments

Connect the community’s Stripe account to collect offerings, event and catechism payments online, then check balance and payouts.

10 min

Tutorial · Donations, forms and bookings

Configure community donations

Set bank transfer, suggested amounts, recurring donations, receipt details and thank-you message for the donations page.

6 min

Tutorial · Donations, forms and bookings

Reject, cancel or propose another slot for a booking

Handle a booking beyond approval: reject it with a message, move the slot, cancel it or record a no-show.

4 min

Tutorial · Donations, forms and bookings

Pause, cancel or delete an event

Temporarily stop registrations, cancel an event refunding attendees, or delete it when it has no payments.

3 min

Tutorial · Donations, forms and bookings

Cancel your space booking

Withdraw a booking request that is still pending from My bookings, or cancel a booking paid online with a refund.

2 min

Tutorial · Donations, forms and bookings

Approve a booking from the calendar

Review the pending-request summary and quickly approve a room booking from the staff calendar.

4 min

Tutorial · Donations, forms and bookings

Configure form fields

Add questions suitable for the form sheet and publish a new version when they are ready.

6 min

Tutorial · Donations, forms and bookings

Configure room rates

Prepare the hourly rate, deposit and payment method in the new-room form.

4 min

Tutorial · Donations, forms and bookings

Check room availability

Find a bookable room, review its rules and price, and read the calendar without seeing other requesters’ details.

4 min

Tutorial · Donations, forms and bookings

View your recent donations

Read your personal summary, open a donation and distinguish its status, payment method and receipt availability.

6 min

Tutorial · Donations, forms and bookings

Review form submissions

Filter submissions, open a record and review its status, version and documents.

6 min

Tutorial · Donations, forms and bookings

Check community receipt settings

Check the tax code, prefix and receipt setting in the community’s panel.

5 min

Tutorial · Donations, forms and bookings

Create a donation campaign

Prepare the story, choose the goal and check the preview before saving a draft or publishing.

5 min

Tutorial · Donations, forms and bookings

Create a form

Choose a template from the catalogue, review its documents and adopt it in the correct context.

6 min

Tutorial · Donations, forms and bookings

Create a bookable room

Complete the identity, availability and essential rules for a room that will be published as bookable.

4 min

Guide · Donations, forms and bookings

Donations and receipts

Browse available campaigns, complete a donation and find receipts associated with your profile.

8 min

Tutorial · Donations, forms and bookings

Check people in at an event

From the Check-in tab, find whoever arrives, record their attendance with one click and follow how many people are already in.

3 min

Tutorial · Donations, forms and bookings

Pause or cancel a recurring donation

Pause for a few months or stop a donor’s recurring support, at their request, without losing the charge history.

3 min

Guide · Donations, forms and bookings

Manage forms to complete

Adopt a template, complete placeholders and fields, publish a version, and reconcile incoming submissions.

12 min

Tutorial · Donations, forms and bookings

Use the staff donation overview

Read the community summary, filter transactions and open campaigns and statistics with the available permissions.

5 min

Tutorial · Donations, forms and bookings

Manage room bookings

Review the queue, indicators and request details before approving or correcting a booking.

4 min

Tutorial · Donations, forms and bookings

Approve, reject or add an event registration

Decide on pending requests, cancel a registration with or without refund and add people who registered in person.

4 min

Tutorial · Donations, forms and bookings

Confirm, refund and return deposits for space bookings

From the space Payments page, confirm payments received in person, cancel unpaid requests and refund the fee or deposit to people who paid online.

4 min

Tutorial · Donations, forms and bookings

Register for an event

Register yourself and your family for a community event: choose who’s coming, send the request or confirm, pay if needed and cancel if you change your mind.

3 min

Tutorial · Donations, forms and bookings

Move or duplicate several appointments at once

Select several appointments in the Week view and move them by a week, duplicate them, change their visibility or delete them in one go.

3 min

Tutorial · Donations, forms and bookings

Book a room

Open a bookable room, choose a free interval, complete the request, and follow the flow configured for that room.

10 min

Tutorial · Donations, forms and bookings

Download the parish week

Prepare a sheet with the next seven days of appointments for the noticeboard, the WhatsApp group or social media, as a PDF or an image.

3 min

Tutorial · Donations, forms and bookings

Record a cash payment and close event accounting

Mark in-person fees as paid, export the payments and close the accounting of a paid event that has ended.

4 min

Tutorial · Donations, forms and bookings

Download or request a donation receipt

Find the document for one donation, or prepare a request when its PDF is not available yet.

6 min

Tutorial · Donations, forms and bookings

Manage your monthly donation

Review the amount, next due date and payment history of monthly support, then decide whether to change or pause it.

9 min

Glossary

The terms you see in the app, explained in plain language.

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Printable guides

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