MiaChiesaReject, cancel or propose another slot for a booking
Handle a booking beyond approval: reject it with a message, move the slot, cancel it or record a no-show.
Open the booking
Open Spaces → Bookings and select the request. In the side column, the Decide card offers Approve, Propose alternative slot and Reject with message. If it clashes with another booking, a notice says so and the button becomes Approve anyway.
Reject with a message
Select Reject with message and write the reason (optional): the requester will read it. Confirm with Reject.
To move the time use Propose alternative slot instead: the booking editor opens, where you pick the new slot and select Save changes.
Check the outcome
Booking rejected appears and you return to the list: the request is no longer among those to approve.
Cancel or record a no-show
On an approved booking, the Cancel booking card cancels it and frees the space; if it was paid online, Cancel and refund shows the amount according to the refund policy.
After the booking has ended, Mark as no-show records that nobody came: the booking becomes No show and stays in the history.
What you have achieved
- The booking is rejected, moved, cancelled or marked as a no-show.
- The space is freed when the booking is rejected or cancelled.
Troubleshooting
I can’t see the Decide card
It appears only for pending bookings and if you have Manage booking operations.
I can’t see Mark as no-show
It appears only after the end time of an approved booking.
I see “This time slot is already booked. Please choose another.”
The new slot overlaps another booking: pick a different one.