Tutorial · Donations, forms and bookings

Cancel your space booking

Withdraw a booking request that is still pending from My bookings, or cancel a booking paid online with a refund.

2 minVerified on 26 Sept 2026Community members and families, Group leadersAvailable

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Step 1 of 4

In this guide

Start

1Step 1 of 4 · 30 s

Open your bookings

Open My bookings from the Spaces section. Under Upcoming bookings you find your current requests with their status, for example Pending or Approved. Tap the one to cancel.

My bookings with a pending request — **Fig. 1**The status tells you whether you can still cancel yourself.

2Step 2 of 4 · 30 s

Choose Cancel

On the booking page, a request still awaiting approval shows Awaiting approval and, at the top, the Cancel button.

Pending booking with the Cancel button — **Fig. 2**Cancel appears only while the request is pending.

3Step 3 of 4 · 30 s

Confirm the cancellation

The window asks “Are you sure you want to cancel this booking?”. Tap Cancel booking to confirm, or Close to keep it.

Confirmation window with Cancel booking — **Fig. 3**The cancellation takes effect immediately.

4Step 4 of 4 · 30 s

Check the result

Booking cancelled appears and you go back to the list: the booking moves to Past with the Cancelled status.

For a recurring booking, its page lists the active occurrences: select them with the checkboxes and use Cancel 2 selected (the number follows your selection), or the bin next to a single date.

My bookings after the cancellation — **Fig. 4**The cancelled booking stays visible under Past.

What you have achieved

The booking is cancelled and you find it under Past with the Cancelled status.
If it was paid online, the refund has started.

Troubleshooting

I can’t see the Cancel button

The booking has already been confirmed: if you paid online use Cancel and request refund, otherwise contact the community office.

I see “Error cancelling booking”

The booking was not cancelled: check your connection and try again.