MiaChiesaApprove, reject or add an event registration
Decide on pending requests, cancel a registration with or without refund and add people who registered in person.
Find pending requests
Open the event and scroll to Registrations. Requests to decide carry the Pending label: select the Pending filter to see only those.
Approve or reject
On each request select Approve (green button) or the X to Reject. Both act immediately with no confirmation: the person gets the outcome.
An approved request becomes a confirmed registration; a rejected one leaves the list.
Check the outcome
After Approve the row no longer shows the buttons and counts among attendees. If you rejected by mistake, add the person again with Add manually.
Cancel or add a registration
From the row’s Registration actions menu choose Cancel registration. For a refundable online payment choose Cancel and refund or Cancel only (no refund), then Confirm cancellation.
For people registering in person use Add manually: search the registry or type name and email; for paid events set the payment status. The added registration is confirmed straight away.
What you have achieved
- Pending requests are decided and people get the outcome.
- Cancelled or manually added registrations are updated in the list.
Troubleshooting
I can’t see Approve and Reject
They appear only on Pending requests, if you have Manage event attendees and the event is not concluded.
I can’t see the refund option
It needs an online payment, a refundable event and the Refund event payments permission.
I see “Enter a valid email address”
In Add manually the email is required and must be complete.