MiaChiesaDownload or request a donation receipt
Find the document for one donation, or prepare a request when its PDF is not available yet.
Find the correct receipt
Under Donations, choose Receipts. Your tax receipts separates All receipts from To request. In the first section, identify the campaign or recipient, date, amount and receipt number when available. Check the row before downloading: donations of the same amount may have different dates.
The list covers operations associated with your account, potentially across communities. Selecting a community does not change an operation’s recipient. A pending payment does not appear among the completed donations from which a document can be requested.
Open the individual document
Use Download receipt on the relevant row. The app prepares a temporary document link and opens it; the browser or device may display it in a new tab. Wait for it to open and check its contents before saving or printing with the viewer controls.
Opening the PDF does not mean it has already been saved on your device. To keep several receipts, repeat the action for each row. Do not rely on Download all for a complete archive: that control currently opens only the first receipt.
Open a request when the PDF is missing
Under To request, find the completed donation without a PDF and choose Request receipt. Request Receipt summarises the amount, community and date: check that they identify the intended operation before completing your details.
An available request form does not mean a document has already been issued. If you submitted a request previously and the PDF is still missing, check any communications and seek an update before repeating the request.
Check the details before submitting
Check Email, which may be filled from your account. Enter Tax ID and read it again; the form requires sixteen characters. Correct length alone does not establish that the code belongs to the recipient. Use the details appropriate for the request.
When ready, select Submit Request and wait for confirmation. This confirms submission, not immediate issuance or instant email delivery. Cancel closes the form without sending it.
Verify availability and save the file
When the document becomes available, return to All receipts and use Download receipt on the correct row. Check that the opened file matches the donation, then save it to your chosen location using the browser or viewer.
If opening fails, retry from the page instead of reusing an old temporary link. Also check new tabs and browser popup blocking. Do not make another donation to recover a receipt for an earlier one.
What you have achieved
- You have identified the correct document and can distinguish opening a PDF from saving it locally.
- When a PDF is missing, you have checked the request details without confusing submission with issuance.
Troubleshooting
Download all gives me only one document
The current control opens the first receipt. Download each document separately from its own row.
A donation is missing from To request
This section includes completed operations without a PDF. Check the account, status and donation references; pending or failed payments are not completed operations.
The request will not submit
Check that Email is filled in and Tax ID has sixteen characters. Recheck the details and wait for an outcome after Submit Request; if an error persists, keep the references and seek help.
The PDF will not open
Look for a new tab or a blocked popup. Retry Download receipt to generate a fresh link; opening the file does not establish that it was saved locally.