MiaChiesaUpdate profile, password and devices
Change your profile name, phone and photo, reset your password and check the devices connected to your account.
Update your details
In Settings open Account & security. In Your identity edit First Name, Last Name and Phone, then select Save changes: Profile updated appears. The email is locked because it’s used to recover access.
For the photo select Change photo (the camera icon), pick an image and frame it in Crop your photo. Next to the phone, Verify sends a code by SMS.
Change your password
Select Change password at the top of the page. The Reset your password dialog shows the email the link will go to, valid for 60 minutes. Select Send email.
Open the email
Email sent appears. Open the email, select the link and choose your new password.
Protect access and devices
In Security · 2FA and password you can turn on Two-factor authentication (2FA), New login alerts and 'Remember me' session.
Connected devices lists your devices with their last access; the one you’re using is marked this device. The X (Disconnect) removes a device; Sign out everywhere removes them all and signs you out, after the Sign out everywhere? confirmation.
What you have achieved
- Your details are up to date and your access is under control.
Troubleshooting
I see “Invalid code. Try again.”
The SMS code is wrong: check the latest SMS you received and enter it again.
Save changes is disabled
The button only enables when you change your name, surname or phone.
I don’t get the password email
Check your spam folder; the link lasts 60 minutes, then request another one with Change password.