Find possible directory duplicates
Compare names and contact details before creating a second record, using the directory’s real search.
Open the full list
Open People and select Records. Search covers name, surname, email and phone in the active workspace.
This screen does not calculate or merge duplicates automatically. The comparison is a manual check before creation.
Search by name first
Enter a name or surname. A common term such as Marco can return different people, so treat the rows only as candidates to compare.
Check the full name and open a record when you need authorised details such as date of birth.
Refine with a contact detail
Search again with an email address or phone number when available. An exact contact narrows the list and makes an existing record easier to identify. If it does not appear, check spelling and spaces, then try phone, name and surname; the record may belong to another workspace.
If contact or registry details differ, do not treat people as the same based on name similarity alone.
Decide before creating
Open the matching record and correct it if it belongs to the same person. Use Add a record only when the information identifies a separate person.
What you have achieved
- You checked for an existing record using more than one data point.
- No record was created, merged or deleted during the check.
Troubleshooting
Why is there no “possible duplicate” warning?
There is no dedicated detector. Use search and compare authorised details manually.