Tutorial · People and groups

Block or unblock community followers

Stop someone from following the community again and, when needed, lift the block from the Blocked people list.

3 minVerified on 26 Sept 2026Leaders and office staffAvailable
1Step 1 of 4 · 30 s

Open Manage following

Open People, stay on the Parishioners tab and select the person’s row. In the profile, scroll to Manage following.

Block is the second action, below Remove from community. Choose Remove if you only want to end the follow and let the person come back.

Fig. 1Block prevents following again until you unblock the person.
2Step 2 of 4 · 1 min

Block and confirm

Select Block. The confirmation explains that the follow will be removed and cannot be restored until the person is unblocked; groups, registrations and public access remain available.

In a merged pastoral unit, the block covers the unit and all its member communities. Select Confirm: Person blocked appears and the profile closes.

Fig. 2Read the consequences and scope, then select Confirm.
3Step 3 of 4 · 30 s

Find blocked people

On the Parishioners tab, select Blocked people. The button appears only when at least one person is blocked.

The list shows name, email and block date. You can search by name or email.

Fig. 3Each row shows when the person was blocked.
4Step 4 of 4 · 30 s

Unblock

Select Unblock next to the person, then Confirm. Person unblocked appears and the row leaves the list.

Unblocking does not restore the previous follow: the person can follow the community again, but has to do it from the app.

Fig. 4The confirmation reminds you that the follow does not come back automatically.

What you have achieved

  • A blocked person cannot follow the community until you unblock them.
  • After unblocking they can follow again, but their previous follow is not restored.

Troubleshooting

Why is Block disabled?

The person has an active staff role or is you. For a staff member, remove their role through staff management first.

Why can’t I see the Blocked people button?

It appears only when at least one person is blocked in the active workspace. It disappears after the last unblock.

I unblocked someone but they do not follow the community: is that expected?

Yes. Unblocking only lets them follow again: they have to do it from the app.

Does a blocked person lose groups or registrations?

No. The block only affects following: groups, registrations, registry records and public pages stay as they were.