Tutorial · Getting started

Turn on two-step verification

Protect your account: after the password MiaChiesa asks for a code from the authenticator app on your phone.

4 minVerified on 26 Sept 2026Leaders and office staff, Community members and familiesAvailable
1Step 1 of 4 · 30 s

Open Account & security

Open Settings → Account & security; in the faithful’s app it is the same item under Settings. In the Security · 2FA and password card turn on the Two-factor authentication (2FA) switch.

Fig. 1The 2FA switch starts the setup.
2Step 2 of 4 · 2 min

Link the authenticator app

Set Up Two-Factor Authentication opens. On a computer scan the QR code with the authenticator app; on a phone copy the code shown and enter it manually in the app.

Type the 6-digit code the app generates and select Verify: Authenticator app configured appears.

Fig. 2The 6-digit code confirms the app is linked.
3Step 3 of 4 · 1 min

Save the backup codes

In the Backup Codes step use Copy all or Download as file and keep them somewhere safe: they let you sign in if you lose your phone. Each code works once.

Tick I have saved these codes in a safe place and select Complete.

Fig. 3Without the tick Complete stays disabled.
4Step 4 of 4 · 30 s

Check it is on

2FA set up successfully! appears and the switch stays on. From your next sign-in, after the password you will be asked for the app’s code.

Fig. 4Two-step verification is active on your account.

What you have achieved

  • Your account requires the password and the authenticator app code.
  • You have backup codes to sign in even without your phone.

Troubleshooting

I see “Invalid code. Please try again.”

Enter the code the app shows right now and select Verify again.

Complete stays disabled

First tick “I have saved these codes in a safe place”.

I lost my phone

Sign in with one of the backup codes, then set up the app again.

I have few backup codes left

In Security · 2FA and password use Regenerate: the previous codes stop working.