Tutorial · Getting started

Sign out or close your account

Sign out of a device or permanently close your MiaChiesa account, knowing first what it means.

2 minVerified on 26 Sept 2026Community members and families, Leaders and office staffAvailable
1Step 1 of 4 · 30 s

Open the danger zone

In Settings open Sign out or close account (on a phone, from the section picker at the top of the page). You’ll find two actions: Log out and Close account, each with its own confirmation.

Fig. 1Close account is red because it can’t be undone.
2Step 2 of 4 · 30 s

Sign out of this device

Select Log out and confirm in Log out?. You sign out of this device only: the account stays and you can sign back in anytime.

To sign out of every device use Sign out everywhere in Account & security instead.

Fig. 2Log out deletes nothing.
3Step 3 of 4 · 30 s

Read what closing means

In Close account select Delete. The Close your account? dialog lists the consequences under What this means: you lose access to the communities and their tools, roles and delegations are revoked, your personal profile data is deleted, while content you created stays with the community.

Fig. 3Read the consequences before confirming.
4Step 4 of 4 · 30 s

Confirm closing

If you like, pick a reason in What's making you close your account? and write in Reason (optional). Select Delete to confirm: you’re signed out.

Account deleted appears, or Deletion request sent if immediate deletion isn’t possible: in that case the card shows the request date and “awaiting confirmation”.

Fig. 4The reason is optional; Delete confirms the closure.

What you have achieved

  • You’re signed out of this device, or your account is closed or being closed.

Troubleshooting

I see “Request already sent”

You already have a deletion request in progress: there’s no need to send another.

I see “Couldn't complete the action. Please try again.”

Closing didn’t go through: try again later.

I selected Log out: does my account still exist?

Yes. Log out only ends the session on this device; sign in again with the same credentials.