MiaChiesaMessage the families of a group
Send a message to the parents of a catechism group, with attachments, notification and email, or write to several groups at once.
Open the group’s messages
Open Catechism, then the group, and select the Messages tab. At the top is New message; below are the messages already sent, with their date and, next to the eye icon, the number of views.
Write the message
The recipients box shows All parents of the group and how many families and children will receive the message. Fill in Subject and Message. With Add file you attach PDFs, sheets or photos: families find them in the child’s page.
In Send options, Send push notification is already on. Turn on Also send by email if you also want a copy to go out by email.
Send and check
Select Send to 1 group (the number follows the selected groups): the button becomes active once the message is not empty. Message sent appears and the message is added to the group’s list. Only this group’s parents receive it.
Write to several groups at once
On the Catechism page, above the groups, select Send communication (it appears when you can write to at least two groups). With Choose groups you pick the recipients, also with Select all; then write and send. The button shows how many groups you chose, for example Send to 2 groups.
What you have achieved
- The group’s families find the message in the child’s page and get the notification.
- The message stays in the group’s list with its number of views.
Troubleshooting
I see “Sending failed. Your draft has been kept: please try again.”
The message did not go out and the text is still in the form: send it again.
I see “We could not confirm delivery. Check the result before editing or sending again.”
Select Check delivery: see whether the message was saved before rewriting or resending it.
I see “The available groups have changed. Review the recipients before sending.”
The groups you can write to changed in the meantime: check the recipients again and send.
I see “File too large (max 20 MB).”
Make the file smaller or split it into several attachments.